Shipping policy
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Shipping Policy
Effective date: October 13, 2026
Cherish & Wear currently accepts orders for delivery within the United States.
Available shipping methods and any applicable shipping charges are shown at checkout.
Processing and delivery
Many products are made to order. Production or processing time is separate from shipping transit time.
Delivery estimates can vary by product and are estimates rather than guarantees.
Orders containing multiple items may arrive in separate packages.
Tracking
Tracking information will be provided when available.
Carrier delays, weather, holidays, high-volume periods, or other circumstances outside our control may affect delivery timing.
Incorrect or incomplete addresses
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error, contact us as soon as possible. We cannot guarantee address changes once an order has entered processing or shipped.
If a package is returned, delayed, refused, or cannot be delivered because of an incorrect or incomplete address, refusal, or failure to collect the package, additional charges may apply before reshipment.
Missing packages
If tracking shows a package as delivered but you cannot locate it, first check around the delivery location, with household members, neighbors, and the carrier.
Then contact us at support@cherishandwear.com with your order number so we can review the situation.
A delivered scan does not automatically qualify an order for a free replacement or refund. Each case is reviewed based on the available information.
Damaged, defective, or incorrect orders
Contact Cherish & Wear within 25 days of delivery with your order number and supporting photos.
Please do not return an item unless we provide instructions.